Founded by a Cincinnati-based franchising team with more than 80 years of collaborative experience in health care and senior services, FirstLight HomeCare is now expanding its state-of-the-art quality-of-service business model across the country to entrepreneurs interested in offering comprehensive, in-home, non-medical, personal care, and dementia services to seniors, new mothers, disabled adults, and others.

FirstLight's value-driven approach touches every aspect of the operation and includes groundbreaking, industry-leading operational tools for clients and their families including:

• Client Care Access: A secure, Internet-based tool allowing families to monitor the schedule and detail of care for their loved ones and secure peace-of-mind.
• Emergency Response: A Personal Emergency Response System for every client backed by one of the largest emergency response companies in the country.
• Client Satisfaction Surveys: FirstLight regularly gathers feedback from clients, learning in detail where there is success and where improvement is needed.
• Client Care Assurance: FirstLight has a 100% commitment to satisfaction and ensures dedication to resolving satisfaction issues in a timely, caring manner.
• ClientFirst: A unique tool that matches specific caregivers to client's interests and habits during the initial transition to an in-home care arrangement.