Overview
The franchise philosophy at Ruby Tuesday is to leverage the strength of our proven, casual dining restaurant and culture to deliver a lower risk, solid return offering to select investment partners.
Since beginning our franchise program in 1997, we have created a franchise structure that not only attracts qualified franchisees to Ruby Tuesday, but supports them in strategic ways that allow them to make solid returns on their investment.
We must be doing something right. We have signed agreements for the development of new franchised Ruby Tuesday restaurants with 46 franchisees throughout the United States and in 16 foreign countries. We believe that the goals and objectives we share with our franchisees can be achieved when we share a common vision and both possess the necessary experience and financial strength.
Joining the Ruby Tuesday franchise family will open the door to an exciting future. Since 1972, we've set the highest standards in culinary excellence and restaurant innovations. We've positioned ourselves as a leader in restaurant technology, have been recognized for our commitment to and the effectiveness of on-going training, and achieved the highest level of operational expertise. Franchise opportunities are now available for interested investors and potential restaurant franchisees in many areas of the world, both internationally and domestically. Explore the links above to learn more about owning your own Ruby Tuesday franchise and discover a future you, too, will be passionate about.
Since beginning our franchise program in 1997, we have created a franchise structure that not only attracts qualified franchisees to Ruby Tuesday, but supports them in strategic ways that allow them to make solid returns on their investment.
We must be doing something right. We have signed agreements for the development of new franchised Ruby Tuesday restaurants with 46 franchisees throughout the United States and in 16 foreign countries. We believe that the goals and objectives we share with our franchisees can be achieved when we share a common vision and both possess the necessary experience and financial strength.
Joining the Ruby Tuesday franchise family will open the door to an exciting future. Since 1972, we've set the highest standards in culinary excellence and restaurant innovations. We've positioned ourselves as a leader in restaurant technology, have been recognized for our commitment to and the effectiveness of on-going training, and achieved the highest level of operational expertise. Franchise opportunities are now available for interested investors and potential restaurant franchisees in many areas of the world, both internationally and domestically. Explore the links above to learn more about owning your own Ruby Tuesday franchise and discover a future you, too, will be passionate about.
Products & Services
Ruby Tuesday is driven by uncompromising freshness and quality, gracious hospitality and a growing list of Five-Star restaurants destined to be the envy of the casual dining business.
SIMPLE FRESH AMERICAN DINING
At Ruby Tuesday, we're fully committed to preparing and serving food of uncompromising freshness and quality - with signature choices like our premium Handcrafted Burgers and our bountiful, Fresh Garden Bar - and we're grateful that our restaurants are made possible by passionate employees who make it their business to delight each and every guest with an excellent dining experience. From our ongoing efforts to bring you the best menu in casual dining and the best Handcrafted Burgers anywhere, to the gracious smiles and genuine hospitality that greet you at our doors, Ruby Tuesday wants to make our Simple Fresh American Dining your favorite dining anywhere.
Our Mission
Quality. Passion. Pride.
Quality means freshness. It's fresh 100% USDA Choice or Prime ground beef formed into perfectly grilled, Handcrafted Burgers that redefine an American classic. Quality is seasonal vine ripened tomatoes and crisp leaf lettuce still glistening with garden dew. It's applewood smoked bacon and premium cheeses and an uncompromising commitment to providing you the best.
Passion is people. People who love what they do and take your enjoyment personally. Passion is what to expect from the people who take your order, the people who craft your meal (and peek out from the kitchen to see your delight) and the people who are designing our comfortable, stylish Five-Star restaurants that are destinations in themselves. Everyone you meet here is happy you've come, and they're genuinely dedicated to having you visit with us frequently.
Pride makes us a family. This is our home. You are our guest. And we will attend to your dining experience with a degree of care and attention to detail unrivaled anywhere. A deep desire to serve others is the secret weapon of a gracious host. And it's why, at Ruby Tuesday, we want you to always leave with a smile.
SIMPLE FRESH AMERICAN DINING
At Ruby Tuesday, we're fully committed to preparing and serving food of uncompromising freshness and quality - with signature choices like our premium Handcrafted Burgers and our bountiful, Fresh Garden Bar - and we're grateful that our restaurants are made possible by passionate employees who make it their business to delight each and every guest with an excellent dining experience. From our ongoing efforts to bring you the best menu in casual dining and the best Handcrafted Burgers anywhere, to the gracious smiles and genuine hospitality that greet you at our doors, Ruby Tuesday wants to make our Simple Fresh American Dining your favorite dining anywhere.
Our Mission
Quality. Passion. Pride.
Quality means freshness. It's fresh 100% USDA Choice or Prime ground beef formed into perfectly grilled, Handcrafted Burgers that redefine an American classic. Quality is seasonal vine ripened tomatoes and crisp leaf lettuce still glistening with garden dew. It's applewood smoked bacon and premium cheeses and an uncompromising commitment to providing you the best.
Passion is people. People who love what they do and take your enjoyment personally. Passion is what to expect from the people who take your order, the people who craft your meal (and peek out from the kitchen to see your delight) and the people who are designing our comfortable, stylish Five-Star restaurants that are destinations in themselves. Everyone you meet here is happy you've come, and they're genuinely dedicated to having you visit with us frequently.
Pride makes us a family. This is our home. You are our guest. And we will attend to your dining experience with a degree of care and attention to detail unrivaled anywhere. A deep desire to serve others is the secret weapon of a gracious host. And it's why, at Ruby Tuesday, we want you to always leave with a smile.
Training & Support
WOW-U®We are as dedicated to the personal and professional growth of every team member as we are to the freshness and quality of our food and beverages. Our goal is to ensure that Ruby Tuesday is a fun place to work as well as a fun place to learn and grow, by providing gracious hospitality while supporting our team members, managers and multi-restaurant operators in achieving their goals.
The WOW-U® campus, which is located at the company's headquarters, in Maryville, Tennessee, consists of eight fully-equipped classrooms, video/technical support, a training restaurant, and a complete culinary center; all of which are specifically designed for hands-on instruction. WOW-U® provides a unique and inspiring learning environment for over 4,000 managers and multi-restaurant operators each year.
Ruby Tuesday Culinary Arts Center
The Ruby Tuesday Culinary Arts Center was designed to maximize hands-on culinary training for our managers and multi-restaurant operators. The layout of this special classroom provides multiple learning stations, all of which incorporate the actual equipment and supplies that would be found in a Ruby Tuesday restaurant. Through our Masters Training Program at the Culinary Arts Center, we ensure consistent execution through hands-on training of every team member at all levels of operations.
Ruby Tuesday Lodge™
After working hard at WOW-U® and in the Culinary Arts Center, managers and multi-restaurant operators stay at the Ruby Tuesday Lodge™, where they are pampered, served four-star meals, and learn the true meaning of quality experience and gracious hospitality. The tranquil, wooded retreat is located in the peaceful setting just twenty minutes from the Great Smoky Mountains National Park. Here, guests relax and share ideas and best practices, while continuing to build Ruby Tuesday's culture of Quality, Passion and Pride with their teammates and company leadership after a day of classes at WOW-U®.
The interior of the Walker House, the main home on the property, exudes warmth and luxury, and was recently restored to maintain the original architecture of the 1930's design. Large screen televisions, comfortable seating, and fireplaces are located in each of the three main gathering rooms. The RT Lodge™ offers many activities. Our Teams can have fun with a friendly game of basketball or volleyball; stroll, jog, or bicycle through the calming woods; or unwind with a game of chess or billiards. Surrounded by a comforting and fun-filled atmosphere, our teams can participate in a variety of activities designed to revitalize both mind and body during their visit.
Real Estate Development
The Real Estate department provides guidance to franchisees on matters related to real estate, development and the design and construction of restaurants. At Ruby Tuesday, we believe the selection of real estate is so important that our Founder and/or Vice President of Real Estate visits and approves every location that is built in the United States. In addition, we provide assistance in the design and construction of restaurants based upon our innovative building prototypes.
Operations Support
At Ruby Tuesday, we accept only the best franchise operators. To support their efforts, we provide Vice President-level support, communication and consultation for every franchisee. We work with our franchise community to develop strategies for building sales, optimizing profits and ensuring the strategic development of the market.
Why Ruby Tuesday?
Ruby Tuesday invests millions of dollars in performance training annually; more than anyone else in the industry. We view this investment in our people as a number one priority for operational success. Our award-winning Quality Training department has been internationally recognized, by the American Society for Training and Development, and was presented with the 2006 BEST Award for our devotion to top-box instructional design and holistic approach to learning. Our in-house Quality Training team touches every single initiative implemented in our restaurants.
Marketing
The Marketing department makes certain that the Ruby Tuesday brand stays top of mind with Guests from coast to coast. In addition, building brand awareness and spending over $75 million in nationwide advertising, the Marketing department also provides local restaurant marketing materials and support materials designed specifically for the franchise community.
World-Class Culinary Department
By leveraging our over 900+ restaurants and 35+ years of menu research and development experience for the brand, our restaurant operators can be assured that every menu item will meet or exceed our Guests' expectations as part of an incredible dining experience.
Every menu update and promotional item is introduced to our restaurants by seasoned, trained operators. Complete roll out manuals and materials are created to ensure smooth implementation of every menu item.
World-Class Information Technology Department
Ruby Tuesday's Information Technology Department has created the tools necessary to provide real-time access to virtually any information you need to successfully manage your business anywhere in the world. From downloading pricing to your Point of Sale systems, to creating proprietary tools that improve Guest satisfaction and your bottom line, like KDS (Kitchen Display System), BDS (Bar Display System) and our legendary BOSS (Back Office Store System), the IT Department will provide you with the real-time operational reports and statistical information you need to maximize success.
Marketing
The Marketing department makes certain that the Ruby Tuesday brand stays top of mind with Guests from coast to coast. In addition, building brand awareness and spending over $75 million in nationwide advertising, the Marketing department also provides local restaurant marketing materials and support materials designed specifically for the franchise community.
World-Class Culinary Department
By leveraging our over 900+ restaurants and 35+ years of menu research and development experience for the brand, our restaurant operators can be assured that every menu item will meet or exceed our Guests' expectations as part of an incredible dining experience.
Every menu update and promotional item is introduced to our restaurants by seasoned, trained operators. Complete roll out manuals and materials are created to ensure smooth implementation of every menu item.
World-Class Information Technology Department
Ruby Tuesday's Information Technology Department has created the tools necessary to provide real-time access to virtually any information you need to successfully manage your business anywhere in the world. From downloading pricing to your Point of Sale systems, to creating proprietary tools that improve Guest satisfaction and your bottom line, like KDS (Kitchen Display System), BDS (Bar Display System) and our legendary BOSS (Back Office Store System), the IT Department will provide you with the real-time operational reports and statistical information you need to maximize success.
Are You a Good Fit for Ruby Tuesday?
Franchising arrangements consist of a development agreement and a separate operating agreement for each restaurant. Under the development agreement, a franchisee is granted the exclusive right and obligation to develop multiple restaurants within a specifically defined geographic territory.
Franchise Profile
Franchise Profile
- Multiple restaurant and/or hospitality experience
- Solid financial backing
- Successful business experience in the desired market
- Time and development commitment
- Aligned goals and values with Ruby Tuesday
- A passion to successfully operate a proven brand
