Gilbert, AZ- CarePatrol Franchise Systems, LLC has won a Franchisee Satisfaction Award from the Franchise Business Review based on a survey of more than 10,000 franchisees representing more than 300 franchise brands for 3rd year in a row.
CarePatrol was ranked #1 of Senior Placement Companies and #36 overall for all franchises under 50 units.
“We have earned this award in tandem with our franchisees who have worked extremely hard in our system during a time when other companies are struggling” states CEO Chuck Bongiovanni. “We have big plans for 2014 and beyond for our franchise system and franchisees”. “We were also happy to hear that Home Instead Senior Care won the overall franchisee satisfaction award for large franchise systems. It just goes to show how the Senior Care Franchise Industry is growing”.
Franchise Business Review awards the Top Franchises awards annually to franchisors with the highest overall franchisee satisfaction according to an annual survey of operators. Franchisors request the free survey, which is offered to all active franchisees who have been in business for at least three months.
The survey includes 33 benchmark questions, relating to the franchisee’s experience and satisfaction as well as market area, business lifestyle, and other demographic questions. Franchise Business Review contacts each franchisee individually with an average franchisee participation rate of 70%.
CarePatrol has been on a growth streak since the second quarter of 2012, averaging opening a franchise every 10 days. With 46 franchises in the system, CarePatrol will enter the next category next year’s satisfaction surveys being 50 to 100 franchise units. “With continued hard work and an eye on success, our franchisees and our corporate staff will hopefully take home this exclusive honor” states Bongiovanni.